1. General Information

The information provided on https://cannashops.co.uk is made available for general information and commercial purposes only.

Canna Shops makes reasonable efforts to ensure that the information published on this website is accurate, complete, and current. However, website content may occasionally contain errors, omissions, or outdated information.

Nothing on this website constitutes legal, medical, pharmaceutical, or other professional advice.

2. Legal Compliance

Canna Shops operates in accordance with applicable UK laws and regulatory requirements.

Products are offered only where their sale, possession, supply, and delivery are lawful. The availability of a product on this website should not be interpreted as confirmation that the product may legally be purchased, possessed, imported, exported, or used in every location.

Customers are responsible for ensuring that purchasing, receiving, possessing, and using a product is lawful in their location.

We reserve the right to:

  • Refuse or cancel an order where we reasonably believe that fulfilling it would breach the law
  • Restrict the sale of particular products
  • Request proof of age or identity
  • Restrict delivery to certain locations
  • Suspend or close accounts associated with suspected unlawful activity
  • Report suspected unlawful activity where legally required

A website disclaimer does not override or replace any legal, regulatory, licensing, or compliance obligation that applies to Canna Shops.

3. Age Restrictions

Certain products sold through this website may be subject to minimum age requirements.

By accessing age-restricted areas of the website or purchasing an age-restricted product, you confirm that:

  • You meet the applicable minimum legal age
  • The information you provide is accurate
  • You are legally permitted to purchase and possess the relevant product
  • You are purchasing the product for lawful personal use

We may use age or identity verification measures before accepting or fulfilling an order.

Providing false information or attempting to bypass an age-verification process may result in the cancellation of an order, restriction of an account, or other appropriate action.

4. No Medical Advice

The content of this website is not intended to:

  • Diagnose, treat, cure, or prevent any disease or medical condition
  • Replace advice from a doctor, pharmacist, or other qualified healthcare professional
  • Recommend that you begin, stop, or change any medication or treatment
  • Provide individual medical guidance
  • Guarantee any therapeutic or health outcome

Product descriptions, articles, reviews, customer comments, frequently asked questions, and other website content are provided for general information only.

You should consult a qualified healthcare professional before using a product where:

  • You have an existing medical condition
  • You take prescription or non-prescription medication
  • You are pregnant, planning a pregnancy, or breastfeeding
  • You have concerns about allergies or possible interactions
  • You are uncertain whether a product is suitable for you

Never delay seeking professional medical advice because of information found on this website.

In a medical emergency, contact the appropriate emergency service immediately.

5. Prescription Products

Any cannabis-based medicinal product that legally requires a prescription must only be supplied and used in accordance with applicable law and a valid prescription issued by an appropriately authorised healthcare professional.

Nothing on this website should be interpreted as:

  • An offer to prescribe medicine
  • A substitute for a clinical consultation
  • A guarantee that a prescription will be issued
  • Permission to obtain or use a controlled medicine without lawful authority

Where Canna Shops works with independent clinicians, pharmacies, or healthcare providers, those professionals remain responsible for their own clinical decisions and services.

6. CBD and Cannabinoid Products

Where CBD or other cannabinoid products are offered, they are sold only for the purpose stated on their packaging and product page.

Customers must:

  • Read the complete product description
  • Review the ingredients and usage instructions
  • Follow any warnings provided
  • Avoid exceeding the stated serving or usage guidance
  • Seek professional advice where they take medication or have a medical condition

CBD products must not be treated as substitutes for prescribed medicine or professional medical care.

Food supplements are not intended to replace a varied, balanced diet and healthy lifestyle.

7. Product Information

We make reasonable efforts to display product information accurately. This may include:

  • Ingredients
  • Cannabinoid content
  • Product weight or volume
  • Usage instructions
  • Allergen information
  • Warnings
  • Packaging
  • Availability
  • Prices
  • Product images

Manufacturers and suppliers may change formulations, labels, packaging, or specifications without prior notice.

The packaging and information supplied with the product should be reviewed before use. Where information on the physical packaging differs from information shown on the website, stop using the product and contact us for clarification.

Product images are for illustrative purposes. Colours, packaging, dimensions, and appearance may vary because of manufacturing updates, screen settings, photography, and natural product variation.

8. Product Results and Customer Experiences

Individual responses to products may vary.

We do not guarantee that:

  • A product will produce a particular result
  • Every customer will have the same experience
  • A product will be suitable for every individual
  • Customer reviews will reflect your own experience
  • A product will achieve a medical, wellness, or lifestyle objective

Customer reviews, testimonials, and opinions represent the experiences or views of the individuals who submitted them. They do not constitute medical advice, professional advice, or guaranteed product outcomes.

We may moderate or remove reviews that appear unlawful, misleading, abusive, fraudulent, irrelevant, or inconsistent with our review standards.

9. Responsible Use

Products purchased from Canna Shops must be used lawfully, responsibly, and according to the instructions and warnings supplied.

Customers must not:

  • Misuse a product
  • Supply an age-restricted product to a minor
  • Resell a product without any required authorisation
  • Drive or operate machinery while impaired
  • Combine products irresponsibly
  • Use a product contrary to its instructions
  • Use a product for an unlawful purpose

Keep all products securely stored and out of the sight and reach of children and animals.

Do not use damaged, contaminated, opened, expired, or incorrectly labelled products. Contact us promptly if you believe that a product is defective or unsafe.

10. Driving and Operating Machinery

Do not drive, cycle on a public road, operate machinery, or carry out hazardous activities where a product affects your concentration, coordination, judgement, or ability to act safely.

Customers remain responsible for complying with all laws relating to driving, workplace safety, impairment, medication, and controlled substances.

11. Allergies and Sensitivities

Customers are responsible for reviewing product ingredients and allergen information before use.

Products may be manufactured, stored, or handled in environments where allergens are present. Where you have a known allergy, intolerance, or sensitivity, consult the product packaging and seek professional advice before use.

Stop using a product and seek appropriate medical assistance if you experience an unexpected or adverse reaction.

12. Availability and Pricing

Product availability, prices, discounts, and promotional offers may change without prior notice.

Adding an item to a basket does not reserve the product or guarantee that an order will be accepted.

We may correct pricing, description, stock, or promotional errors before or after an order is submitted. Where an error affects an order, we may contact the customer, offer the option to continue on corrected terms, or cancel the affected item and issue any applicable refund.

Nothing in this section limits your statutory consumer rights.

13. Website Availability

We aim to keep the website available and secure but do not guarantee uninterrupted or error-free access.

Access may be suspended or restricted because of:

  • Maintenance
  • Security concerns
  • Technical faults
  • Hosting failures
  • Updates
  • Events outside our reasonable control

We are not responsible for losses caused solely by temporary website unavailability where we have exercised reasonable care and skill.

14. External Links

This website may contain links to websites, services, payment providers, delivery companies, social media platforms, or resources operated by third parties.

External links are provided for convenience and information only.

Canna Shops does not control and is not responsible for the:

  • Content of external websites
  • Accuracy of third-party information
  • Availability of third-party services
  • Privacy or cookie practices of third parties
  • Security of external platforms
  • Products or services offered by independent organisations

The inclusion of a link does not necessarily indicate approval, endorsement, partnership, or recommendation.

You should review the terms and privacy policies of external websites before using them.

15. Intellectual Property

Unless otherwise stated, the content of this website is owned by or licensed to Canna Shops.

This includes:

  • Text
  • Graphics
  • Logos
  • Photographs
  • Product descriptions
  • Videos
  • Page layouts
  • Icons
  • Website design
  • Downloadable materials

You may view and use website content for personal, non-commercial purposes.

You must not copy, reproduce, modify, distribute, republish, sell, license, scrape, or commercially exploit website content without prior written permission, except where permitted by law.

Third-party trademarks, product names, and logos remain the property of their respective owners.

16. Limitation of Liability

Nothing in this disclaimer excludes or limits liability where doing so would be unlawful.

This includes liability for:

  • Death or personal injury caused by negligence
  • Fraud or fraudulent misrepresentation
  • Breach of obligations that cannot legally be excluded
  • Defective products where liability cannot legally be restricted
  • Any matter for which liability cannot be excluded under UK law

Subject to those protections, Canna Shops is not responsible for losses caused by:

  • Unlawful or improper use of a product
  • Failure to follow product instructions or warnings
  • Reliance on general website information as professional advice
  • A customer providing inaccurate information
  • Unauthorised access caused by a customer failing to protect account details
  • Third-party websites or services outside our reasonable control
  • Events that could not reasonably have been prevented

We do not exclude or restrict any statutory rights available to consumers under UK law.

17. Consumer Rights

Nothing in this disclaimer affects your legal rights as a consumer.

Products must comply with the standards required by applicable consumer law. You may have legal remedies where products are faulty, not as described, unsafe, or otherwise fail to meet legal requirements.

This disclaimer must be read together with our:

  • Terms and Conditions
  • Privacy Policy
  • Cookie Policy
  • Shipping and Delivery Policy
  • Returns and Refunds Policy

Where this disclaimer conflicts with a mandatory consumer protection law, the applicable law will take priority.

18. Changes to This Disclaimer

We may update this disclaimer to reflect changes to:

  • Our website
  • Our products
  • Our business practices
  • Regulatory guidance
  • Applicable laws
  • Safety information

The latest version will be published on this page with an updated revision date.

Continued use of the website after an update will be subject to the version published at the time of use.

19. Contact Us

Questions or concerns about this disclaimer should be sent to:

Canna Shops
Email: [email protected]
Website: https://cannashops.co.uk